1. Introduction
GeneaAI ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our genealogy research platform.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password
- Profile Information: Display name, avatar, preferences
- Genealogical Data: Family trees, person records, events, sources
- Documents: Uploaded images, documents, and media files
- Payment Information: Billing address (payment processing handled by Stripe)
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, session duration
- Device Information: Browser type, operating system, IP address
- Cookies: Session cookies for authentication and preferences
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process your genealogical data with AI for transcription and research assistance
- Communicate with you about your account and updates
- Process payments and manage subscriptions
- Improve and optimize our Service
- Ensure security and prevent fraud
- Comply with legal obligations
4. AI Processing
When you use our AI features:
- Your documents and queries are processed by AI models to provide transcription and research assistance
- AI processing is performed securely and data is not used to train general AI models
- You can choose which documents to analyze with AI
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Cloud hosting (secure servers), payment processing (Stripe), email services
- AI Providers: For document analysis and research assistance (processed under strict data agreements)
- Legal Requirements: When required by law or to protect our rights
- Your Collaborators: Team members you invite to your workspace
6. Data Security
We implement robust security measures:
- Encryption in transit (TLS/SSL) and at rest
- Secure data centers with physical security
- Regular security audits and monitoring
- Access controls and authentication
- Regular backups with secure storage
7. Your Privacy Rights
You have the right to:
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your family tree data in GEDCOM format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@geneaai.com.
8. Data Retention
- Active account data is retained while your account exists
- Deleted accounts are purged within 30 days
- Backups are retained for up to 90 days for disaster recovery
- Legal and billing records may be retained as required by law
9. Cookies
We use essential cookies for:
- Authentication and session management
- Security and fraud prevention
- Remembering your preferences
We do not use advertising or tracking cookies.
10. Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect information from children under 16.
11. International Data Transfers
Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers.
12. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or through the Service.
13. Contact Us
For privacy questions or concerns: